Exchange and Return Policy

KAII

Exchange & Return Policy

Not the right fit? Sorting it out is simple.

Our 3-Day Promise

You have 3 days from the date of delivery to request a return or exchange. Returns are free — we cover the return shipping.

01
Message us within 3 days of delivery
02
We arrange the pickup
03
Get your exchange or refund

Conditions

  • Items must be unworn, unwashed, and in their original condition.
  • All original tags must still be attached.
  • Items returned in their original packaging.

Exchanges

Need a different size or a different print? We'll swap it, subject to availability, within the same 3-day window.

Refunds

Orders are paid Cash on Delivery, so approved refunds are issued via Instapay . Once we receive and inspect the returned item, your refund is processed within business days.

How To Start

Message us on WhatsApp with your order number within 3 days of delivery, and our team will handle the rest.