Exchange and Return Policy
KAII
Exchange & Return Policy
Not the right fit? Sorting it out is simple.
Our 3-Day Promise
You have 3 days from the date of delivery to request a return or exchange. Returns are free — we cover the return shipping.
01
Message us within 3 days of delivery
02
We arrange the pickup
03
Get your exchange or refund
Conditions
- Items must be unworn, unwashed, and in their original condition.
- All original tags must still be attached.
- Items returned in their original packaging.
Exchanges
Need a different size or a different print? We'll swap it, subject to availability, within the same 3-day window.
Refunds
Orders are paid Cash on Delivery, so approved refunds are issued via Instapay . Once we receive and inspect the returned item, your refund is processed within business days.
How To Start
Message us on WhatsApp with your order number within 3 days of delivery, and our team will handle the rest.